Birmingham CAB

Birmingham CAB

Grant: £30,000
November 27, 2013

Many vulnerable individuals find themselves needing to make appeals against Social Security decisions, but don’t know how. Most have long-term health problems and will have mental and/or physical illnesses. The appeals process can be daunting – often they’re expected to sit in front of a panel of professionals.

This project will develop an online game to ensure claimants can learn exactly how the tribunal process works in an engaging and interesting way. The project will also offer followup face-to-face informational group workshops. The game will be shared for free through the CAB network and could be shared with other voluntary organisations for free and on subscription to not for-profit companies. The project funding will also cover training packs for volunteers and staff delivering the workshops effectively.

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