FixMyBlock: An advice and reporting system for tower block residents
Grant: £46,315
November 14, 2018
Tower blocks are subject to a range of safety and maintenance issues, which, if not identified and dealt with properly and at an early stage, can potentially be life-threatening.
Residents must be at the heart of the system for managing and improving the safety of tower blocks – yet they are often unaware of their legal rights, and lack the capacity and resources to exercise these rights and make their voices heard.
To address this, mySociety and Shift Design will collaborate with the Tower Blocks UK project to build a new online service, adapted from mySociety’s FixMyStreet platform, that will:
- Provide information to residents on their rights and the law.
- Enable residents to report issues directly to the property manager (including safety, maintenance and repair issues).
- Provide advice on how to take further action should the issues not be resolved.
| Increase Public Understanding | Advance High Quality Thinking | Increase Access to Employment |
| User of Advice Organisations | ||
| Implications of Brexit | Legal Needs in Healthcare Settings | Influence the Online Court |
| Develop Robust Evidence Base | ||
| Understand Role of Technology | ||
| Law Reform, Policy and Regulation | ||
| Communications to Disseminate Learning | ||
